Telemedicine Services

Services

AT ORTHOPEDIC ASSOCIATES OF DUTCHESS COUNTY

Orthopedic Associates of Dutchess County is pleased to announce that we have a fully functioning telemedicine service available for our patients. During this time of crisis our providers will be offering a virtual patient visit for those who qualify.

Patients who require an in-person visit for x-rays, MRI, EMG, casting and bracing will still be able to be seen by our providers.

If you must come to the office for a visit, we will be screening you at the front door for symptoms and taking your temperature. Please come to the visit alone, if possible. Guests are not permitted into the building at this time (unless they must assist the patient).

Frequently Asked Questions

Do I Need To Sign Up For An Account?

No, you don’t need to create an account.

How Does Telemedicine Work?

When scheduling your appointment you can choose to contact your provider using your phone for a voice only call or computer/cellphone/tablet for a video chat.

Once you have an appointment we will send you either a dial in number or a link to click to contact your provider at your scheduled time.

Once you are checked in, your provider will start the call when they are ready.

Is This Secure?

All data is encrypted, patient sessions are anonymous (doxy.me won’t know who you are) and no patient information is stored persistently. We use the AES cipher with 128-bit keys to encrypt audio/video, and HMAC-SHA1 to verify data integrity.

Frequently Asked Questions

How Do I Get Rid Of An Echo?

The following steps should be taken by you and your provider.
1. Use headphones
2. Reduce the volume of speakers
3. Move the microphone away from the speakers

How Can I Improve Video Quality?

1. Restart your computer before your first call
2. Be close to your Wifi router, make sure no other parties on the network are using up bandwidth, and don’t have a lot of browser windows open
3. Ensure no high intensity programs are running on your computer

How Can I Swap To The Back Camera During My Telemedicine Appointment?

To swap cameras during your telemedicine appointment, end your call, log back in, and just after allowing the video prompt, switch the camera in the thumbnail. To switch back to the front camera please repeat these steps.

Services